Welcome to Payd Experiences. This is an experience, events and ticketing platform fully owned and controlled by GetPayd Technologies.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

i. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: Your name, email address, phone number, and payment details.
• Account Information: Username, password, and other registration details.
• Transaction Information: Ticket purchases, payment history, and event preferences.
• Usage Data: IP address, browser type, operating system, and pages visited.

ii. How We Use Your Information

Your information is used to:

• Provide Services: Process transactions, deliver tickets, and provide customer support.
• Improve Services: Analyze usage to enhance our platform's functionality.
• Communicate: Send updates, promotional offers, and event information.
• Legal Compliance: Ensure adherence to applicable laws and regulations.

iii. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us with payment processing, data analysis,SMS providers, event campaigns and marketing.
• Event Organizers: For event-specific communication and entry management.
• Legal Authorities: If required by law or to protect our rights and users' safety.

iv. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security assessments.

v. Account, Password, and Security

During the registration procedure, you will create a password and account. You must keep your password and account secure.

You will be entirely responsible for all use of your account unless you can prove to our reasonable satisfaction that the usage was unauthorised and was not a result of a breach of these Terms.

You agree to:

• Immediately alert Payd experiences via the support email provided, of any unauthorised use of your password or account, or any other violation of security.
• Make sure you exit your account at the end of each session.

vi. Your Rights

Under the Data Protection Act, 2019 of Kenya, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Objection: Object to the processing of your data for direct marketing.

vii. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance User Experience: Remember your preferences and login details.
• Analyse Usage: Monitor and analyse usage patterns to improve our service.

You can manage cookie settings through your browser settings.

viii. Children's Privacy

We do not knowingly collect personal information from children under 18. If we become aware of such data, we will take steps to delete it.

ix. International Data Transfers

We may transfer your data to servers located outside of Kenya. We ensure these transfers comply with relevant data protection laws and safeguard your information appropriately.

x. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes signifies your acceptance of the new terms.

xi. Contact Us

If you have any questions or concerns about our Privacy Policy or practices,

Phone: +254 759 981399 Email: [email protected]

By using paydexp.com, you agree to the terms of this Privacy Policy.

Thank you for trusting us with your personal information.

Acknowledgement

I do hereby acknowledge that I have read, understood and agreed to and consent to the Payd Experiences Privacy Policy outlined herein above.